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Information

gr8-designs is a web-based wedding stationery service

“We" AND THE "Company" refers to gr8 designs limited

"You" AND “yourself” refers throughout to the customer who places an order through this website

Using this website

When buying any items of stationery, enter your quantities against the relevant item, press buy, you will then be directed to the shopping cart and once here you can adjust your quantities before proceeding to checkout.

PAYMENT

Payment can be made online or by telephone only and is processed through HSBC secure epayments. We will accept 50% deposit on orders over £100 only. If paying a deposit, the final balance is payable before despatch of your wedding stationery.

Delivery

Please allow up to 14 working days for delivery for wedding stationery and samples. We cannot, under any circumstances, be held liable for any losses arising due to failure to meet such delivery timescales. If you have not received our cards, you must notify us as soon as possible. We cannot be held responsible for delivery delays or damages caused by a third party. If for any reason, the despatch of your card order is delayed we will always inform you immediately.

Refunds & Cancellations

For wedding stationery orders cancelled before work on designs begin, we will retain the deposit paid. If creation of wedding stationery has already begun, we will retain 75% of the total amount to be paid to cover materials and labour costs.

Your statutory rights are not affected. We are unable to accept returns.

Privacy

We are committed to ensuring your privacy and do not under any circumstances share or sell names or any other information about you to any other person or business. We are very concerned about the security of your information and only collect information about you to process your order and to provide you with the best possible service. We will not email you in the future without your consent unless it is regarding an order and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Consumer Rights

None of the above Terms and Conditions affect your statutory consumer rights.

contact us

If this page does not answer all your questions, please do not hesitate to contact us via our contact page and we will be pleased to answer any queries you have

Copyright of all designs of cards (including final products in the case of bespoke items) and this website are owned by gr8 designs limited

Products

Each card is uniquely handcrafted for you and as such there may be slight variations to each handmade card.

Design Galleries

Images of cards displayed on this website are not true sizes of actual products. The colour of images may vary slightly from the true colour of the final products.

Card Samples

Samples are delivered fully personalised with your wedding details. Once you order a sample you will be directed at the end of the buying process to our personalisation pages.

PROOFS

Any amendments required after signed approval will be charged to you. Final proofing and amendments are the responsibility of the customer.

delivery

"Please allow up to 14 working days for delivery for wedding stationery and samples. We cannot, under any circumstances, be held liable for any losses arising due to failure to meet such delivery timescales. If you have not received our cards, you must notify us as soon as possible. We cannot be held responsible for delivery delays or damages caused by a third party. If for any reason, the despatch of your card order is delayed we will always inform you immediately."

contact us

"If this page does not answer all your questions, please do not hesitate to contact us via our contact page and we will be pleased to answer any queries you have"

 

 
designed by gr8-designs limited. copyright gr8-designs limited©. 2006 All rights reserved